FAQ's

FAQ's

Your Questions, Answered.

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Find answers to commonly asked questions.

Does Lowe deliver equipment?

Yes - Lowe delivers all equipment. Delivery charges are dependent on location and equipment quantity. Please contact the sales team to check your delivery charge.

 

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Yes - whether it’s for an exhibition, event, retail or Rental+, the Lowe experts will install your equipment and have you up and running to the required deadline.

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Please contact our emergency cover service line: 1-844-655-1320

Or use our service request link: Service Link

Yes – Lowe have a selection of new and ex-rental equipment available for purchase. Please take a look at the equipment sales section or call a member of the sales team.

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For exhibitions and events Lowe usually accept equipment orders up to 2 weeks before the event, however this is dependent on availability and it is recommended to get your order placed at least a month in advance. For retail and general rental enquiries Lowe can react and deliver on the same day, again depending on availability and the location of the request.

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Lowe accept all major credit cards and payment forms.

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Yes – Lowe have up to date SSL security for payments.

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Please contact a member of the Lowe sales team for information on pricing.

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Lowe has one of the world’s largest refrigeration supplier networks. If you can’t find a particular piece of equipment on the website, the chances are we can source it for you. Please contact the team with your sourcing enquiry.

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Each of our units come with certified specification sheets.

If you have any questions on specific units get in touch by clicking here.

Do you have another question? No problem.